Nurtur Student Living wins Best Small Operator award

Student accommodation operator Nurtur Student Living has been crowned the Best Small Operator at the Global Student Living Awards 2022.

Members of the Nurtur Student Living team, awarded the Best Small Operator award at the Global Student Living Awards 2022 | PBSA News
Members of the Nurtur Student Living team, awarded the Best Small Operator award at the Global Student Living Awards 2022. From left to right: Neil Miles Operations Manager, Andy Wagstaff Maintenance Manager, Heidi Hawkins Marketing Manager, Mark Robinson Founder and Managing Director, Harry Laybourn Company Director, Emma Young Director of Sales & Operations.

Shortlisted as a finalist at the Global Student Living (GSL) Awards 2022, Nurtur Student Living wins the Best Small Operator award. Nominations for the award are based on feedback from students received in the Global Student Living Index, with those providing the most exceptional living experience selected as a winner.

The GSL Awards is unique in its nature, removing a panel of judges in favour of acknowledging the industry’s best directly from the source. Feedback is welcomed from students only, covering all areas of the living experience – from quality and cleanliness to the care and support of the site team.

The win provides outstanding recognition for the new operator who have just entered their third operational year. With sites in Sheffield and Preston, Nurtur Student Living is making noise in a competitive industry.

“I’m exceptionally proud of the Nurtur team, today and every other day. I’ve confidently instilled a companywide culture that focuses on student satisfaction. We go the extra mile every day to provide the best experience for students at home in our buildings, and to receive this incredible recognition is a wonderful feeling.

“Participating in the housing survey each year is important to us; it provides us with valuable feedback that we can action.

“When we began managing Canterbury Hall in Preston that had previously received negative online attention, we listened to what changes residents wanted to see. This resulted in an investment of over £60,000 in renovating the social spaces.

“Similarly, when Nurtur House residents in Sheffield voiced that access to mandarin documents would make their experience more comfortable, we invested in translating our welcome packs, and employed mandarin-speaking employees to assist over the moving in period.

“As we continue to grow and acquire more buildings, I’m extremely confident that this high level of service and resident satisfaction will continue.”

Mark Robinson, Managing Director, Nurtur Student Living

Canterbury Hall in Preston was acquired by Nurtur Student Living in 2021. The 191-bed scheme offers fully furnished studios and has recently undergone a £60,000 refurbishment of social spaces to revamp the cinema room, rooftop garden, home room, study areas and games room.

Nurtur House in Sheffield is a 288-bed studio-only building featuring a roof garden and ground level garden, large communal areas, a get together facility for cooking events and nights in watching movies, cinema room and a gymnasium.