Student accommodation provider Student Roost wins two awards at Property Week’s Student Accommodation Awards held in London in December 2021.Student Roost were shortlisted for four awards, winning the Private Halls of Residence and Health and Wellbeing Initiative awards.
Hollis Croft, which is Student Roost’s flagship property in Sheffield, earned the Private Halls of Residence award due to: its resident support during the Coronavirus pandemic; the facilities available – free of use – to its residents; selling all rooms every academic year since opening in 2020; offering a variety of room choices; and its commitment to planning and hosting events to help and support residents with their mental health and wellbeing.
“I’m beyond proud of every single member of the Hollis Croft team, and the dedication, passion, and commitment they bring to work every day to ensure our residents have the best university living experience.
“Winning this award is testament to the work of our teams, and the innovative services and facilities Student Roost provides for its residents, not just in Sheffield, but in all properties throughout the UK.”Danielle Pearson, Regional Operations Manager, Student Roost
The second award to be won by Student Roost was Health and Wellbeing Initiative, which is awarded to organisations and individuals for providing mental health and wellbeing support and information to team members, residents and the local community.
Student Roost won the award due to having over 40 trained Mental Health First Aiders, a Resident Wellbeing Manager, plans in place to add additional team members to the Resident Wellbeing team, partnerships with charities across the UK, and regular property events focusing on mental health and wellbeing.
“Winning this award is an honour and really puts into perspective that the work we’re doing to champion mental health and wellbeing in our properties is making a huge difference.
“There’s still a long way to go, but this award will help us to continue our drive to take the stigma away from mental health, to make it known that being open, honest and talking about mental health is not taboo, and that there’s a myriad of support available for university students who are experiencing poor mental health.
“I’m so proud of the work we do each day, often in collaboration with universities and charities, to let our residents know that they’re not alone, support and guidance is available, and our teams are here 24/7 for anything they need.”Lowri Edwards, Resident Wellbeing Manager, Student Roost
Student Roost were also shortlisted for UK Operator of the Year and Unsung Hero. Mary Chan, a Customer Service Advisor at Student Roost’s Vincent Place property in Southampton, was shortlisted for the Unsung Hero award after being named ‘CSA of the Year’ by her colleagues, and for the support and commitment she provides to both residents and team members throughout the year.