Downing Students has achieved Gold accreditation from Investor in Students (IIS) for 2025. This achievement reflects their commitment to creating more than just great accommodation; they aim to deliver spaces where students feel safe, supported and genuinely valued.
With an overall score of 8.41, the assessment, which was shaped by feedback from students, staff and management, looked at key areas including expectations, personalisation and protection.
Downing Students’ accreditation from Investors in Students looks at the performance of the operator and measures the thoughts and feelings across students, front line colleagues, and senior management to gain an in-depth insight into how the companies deliver positive student outcomes.
“This Gold Accreditation is a testament to the hard work of our entire team. We’re incredibly proud of this achievement and more motivated than ever to keep listening, evolving, and putting our students at the heart of everything we do.”
Downing
Investors in Students are the only provider to give students a complete 360º view of the success of their student experience. They shine a light on the two most important areas of each business – customer experience and employee engagement.
Based on the aggregated score across all groups and segmentation, members are awarded with a Gold, Silver or Bronze Investor in Students accreditation.
Members are also given a detailed analysis of their results, access to bi-annual benchmarking reports, along with a 12-month action plan.
“The proper use of data can be the catalyst to solve any of the problems facing your business. The key is to understand what it’s telling you and do something about it.
“You probably have all the data you need to unlock your businesses potential – we just know how to find it and use it to action rapid change and add value. Data underpins everything we do and we always usE it to validate our thinking.”
Investor in Students
